Treating Customers Fairly (TCF) - The Sixth Principle
Tim Brown
Tim trains staff on the various roles and requirements of the Compliance Officer as well as the rules and regulations which impact their role.
Tim has worked in the City of London since 1969 when he joined Williams Deacons Bank Limited (now The Royal Bank of Scotland).
Tim moved on to the Commonwealth Bank of Australia and progressed through various stages of banking experience including training as an Internal Auditor. In 1993 Tim left the banking side of the financial services industry and joined the Compliance and Internal Audit department of the Fund Management company INVESCO, the London arm of the listed company AMVESCAP.
Tim's time at INVESCO provided the foundations of his Compliance experience, covering both Retail and Institutional business, and in 1999 he joined Cogent Investment Operations Limited (Cogent) to set up its Compliance and Business Risk Department.
Tim specialises in training individuals on the roles and responsibilities of the compliance function. He holds the TAP “Foundation Certificate in Training Delivery Skills”.
Tony Rawlins
Tony specialises in courses which cover the life, pensions, mortgage, and insurance sectors. His technical expertise includes compliance and risk management consultancy, and training to help companies prepare for FSA "ARROW" style visits.
Tony has worked in financial services since 1988 and is a Member and Fellow of the Institute of Internal Auditors. Tony also provided support to HM Treasury as a member of an expert group, and was a steering group member of an industry initiative on consumer education.
Before joining CCL, Tony ran a successful compliance consultancy for six years, specialising in the insurance, mortgage and life and pensions sectors.
Tony's also held senior management positions (including internal audit) for the insurance and investment division of TSB Bank plc, as well as Group Compliance Director positions for Sedgwick Noble Lowndes UK Ltd and Hogg Robinson Financial Services Ltd.
Tony Watts
Tony is an experienced speaker on legal and regulatory issues and specialises in delivering training courses on regulation and law relating to financial services and banking.
He has 19 years industry experience during which he has held senior legal posts with major international banks and financial services organisations. His career has included heading both Legal and Compliance functions at Barclays Wealth Management and Mitsubishi Trust and Banking Corporation. The scope of his experience has been wide, covering institutional business, wealth management, retail and private client business.



